Last Updated: 1st November, 2025

We aim to provide a fair and transparent refund policy.

1. Cancellations

• Cancellations must be made in writing via email to:
  bookings@littleitalytonga.com or info@littleitalytonga.com

• Cancellation terms may differ depending on the booking type.

2. Refund Eligibility

Refunds may apply when:

• Cancellation is made within the permitted timeframe

• A booking error occurs on our side

• The service is unavailable due to operational issues

Non-refundable cases may include:

• No-shows

• Late cancellations

• Special discounted rates clearly marked as non-refundable

3. Refund Process

• Approved refunds will be processed via the original payment method.

• Processing time depends on the payment provider and may take 7–14 business days.

4. Amendments

• Rescheduling may be allowed subject to availability.

• Additional charges or price adjustments may apply.